Health Inspections - Frequently Asked Questions (FAQ)
Drinking Water:
1. My water tastes funny (has an unusual odor, is cloudy etc…). What can I do?
The Irvine Ranch Water District is the water purveyor for UC Irvine. The State Department of Health Services monitors the water quality based on State and Federal codes. If you have any questions or concerns about the campus water supply, please contact EH&S at (949)-824-4170.
Food Safety:
1. When do I need a Food Permit?
Please review the Temporary Food Permit Procedure on-line.
2. I think I have gotten sick from eating at one of the restaurants or a vending machine on campus. What should I do?
The first step you should take is to contact your medical service provider as soon as possible. The physician’s diagnosis is a key element in assisting our office in determining whether you became ill from eating at the facility or the vending machine on campus.
The next step is: After seeing your physician, contact EH&S immediately at (949)-824-4170. You can leave a detailed voicemail message at this number after normal business hours. The campus Registered Environmental Health Specialist will contact you the next workday. Please review Foodborne Illness Investigations before placing the call; this information is vital for EH&S to properly follow-up on your request.
3. I have a complaint about a restaurant or vending machine operation on campus. Who do I call?
EH&S is responsible for restaurant inspections on campus. You can leave a detailed voicemail message with this office at (949)-824-4170. The campus Registered Environmental Health Specialist will contact you the next workday. In order to help us better serve you, please be ready to provide the following information when you request an investigation:
- WHO: Your name, address and telephone number. This information is kept confidential, but it is important for the campus Registered Environmental Health Specialist to have the ability to contact you for additional information related to the investigation.
- WHAT: Please describe the condition(s) you observed that prompted your call (i.e., spoiled food, dirty kitchen etc.)
- WHERE: The name of the facility or the location of the vending machine (i.e. first floor of Berkeley Place, etc.).
1. I have problems with ants (fleas, mice or other pests) in or around our building. Who should I call?
Facilities Management provides pest control services. Requests for pest abatement services can be placed by contacting the Facilities Management Service Desk either by phone (949) 824-5444, fax (949) 824-4868.
2. I would like additional information on pest control issues.
The Orange County Vector Control District is an excellent source for additional information. Their website address is: http://www.ocvcd.org/.
Swimming Pool Safety:
1. I think I have gotten sick from swimming at one of the pools on campus. What should I do?
The first step you should take is to contact your medical service provider as soon as possible. The physician’s diagnosis is a key element in assisting our office in determining whether you became ill from swimming in a swimming pool.
The
next step is: Contact EH&S immediately. You can leave a detailed voicemail
message
at (949)-824-4170. The campus Registered Environmental Health Specialist
will contact you the next workday. In an emergency, call EH&S through
the UCIPD dispatcher at (949)-824-5223.
2. I have a complaint about a swimming pool or the locker rooms on campus. Who do I call?
EH&S is responsible for swimming pool and spa pool inspections on campus. You can leave a detailed voicemail message with this office at (949)-824-4170. The campus Registered Environmental Health Specialist will contact you the next workday. In order to help us better serve you, please be ready to provide the following information when you request an investigation:
- WHO: Your name, address and telephone number. This information is kept confidential, but it is important for the campus Registered Environmental Health Specialist to have the ability to contact you for additional information related to the investigation.
- WHAT: Please describe the condition(s) you observed that prompted your call (i.e., cloudy water, dirty showers etc.).
- WHERE:
The name of the facility.
Document Initiator:
James Pack
Rev.:1/08